What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?
Check-in is at 16:00 and check-out is at 11:00.
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Quality Inn & Suites Palm Island Indoor Waterpark, Batavia
75US$
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Key details
About the Hotel
8250 Park Road,
Batavia,
New York,
United States,
14020,
New York State
- Next to Palm Island Indoor Waterpark
Guest rating
3.1
3.7
1.9
1.7
Loved by guests
"They had a blast at the water park, it was just the right size for them to run and play and enjoy."
"The room was very well clean and the beds were comfy"
"Especially the jacuzzi being open was great after a long drive."
Quality Inn & Suites Palm Island Indoor Waterpark, a 3-star family-friendly hotel, features
Modern Room Amenities
Spacious rooms at Quality Inn feature
Multiple Dining Venues
Waterpark and Recreation
Quality Inn & Suites Palm Island's
Strategic Tourist Location
Located 34 miles from Greater Rochester International Airport, the hotel provides access to
Must-do experiences
- Visit the Batavia Downs Gaming for exciting horse racing.
- Savor the BBQ at Smokin' Joe's BBQ, a local favorite.
- Check out the historic Holland Land Office Museum nearby.
- Take a leisurely stroll at the Batavia City Park for relaxing views.
- Discover unique finds at the Batavia Farmer's Market on Saturdays.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Two Double Beds Non-Smoking
2 persons
32 m²Â
2 Double beds
Heating
Air conditioning
room details
King Room Non-Smoking
2 persons
32 m²Â
1 King-size bed
Heating
Air conditioning
room details
Double Room Two Double Beds Smoking
2 persons
2 Double beds
King Room Accessible or Non-Smoking
2 persons
1 King-size bed
Heating
Air conditioning
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
- ATM/Cash machine
- Vending machines
Services
- Housekeeping
- Laundry
- Dry cleaning
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Aqua park
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Mirror
- Ironing facilities
Media
- AM/FM alarm clock
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Location
8250 Park Road,
Batavia,
New York,
United States,
14020,
New York State
Map view
8250 Park Road,
Batavia,
New York,
United States,
14020,
New York State
City landmarks
Landmark
Batavia Downs
2.7
km
Museum
Holland Land Office Museum
2.0
km
Stadium
Dwyer Stadium
3.2
km
Nearby
Amusement Park
Palm Island Indoor Waterpark
220 m
Restaurants
The Oasis Restaurant
280 m
Park Road Clarion Hotel
Starbucks
390 m
4300 Veterans Memorial Dr
Five Guys
610 m
4234 Veterans Memorial Drive
Bob Evans
900 m
196 Oak St
Explore Batavia
Local Highlights
Palm Island Indoor Waterpark
3 minutes walking
A family-friendly waterpark with slides and pools, perfect for a fun and relaxing day indoors.
Holland Land Office Museum
25 minutes walking
Showcases local history and artifacts, making it a great spot for history enthusiasts. Offers guided tours.
Batavia Downs
5 minutes drive
A popular gaming and entertainment venue featuring horse racing, live music, and dining options.
Dwyer Stadium
7 minutes drive
Home to the Batavia Muckdogs, this stadium hosts summer baseball games and offers a fun atmosphere for all.
The Oasis Restaurant
4 minutes walking
A casual spot known for its diverse menu featuring local favorites and hearty comfort food.
Starbucks
5 minutes walking
A cozy café ideal for coffee lovers, offering a range of beverages and snacks in a relaxed setting.
Bob Evans
11 minutes walking
Family-focused restaurant specializing in homestyle fare, perfect for breakfast or a cozy dinner.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Adam
United States,
DecemberÂ
2024
5.0/10
My stay at the hotel was a mixed bag. While the indoor water park provided a fun environment for my kids, I found the overall cleanliness and maintenance to be severely lacking. The location was convenient, but cleanliness and safety issues overshadowed the positive aspects. I wouldn't recommend it for families looking for a hassle-free experience.
Rooms
5.0
The room was unacceptable, smelling terrible and littered with dog hair. The lack of basic maintenance like a functioning light on the bedside and a chain lock made it feel unsafe.
Service
5.0
The service was lackluster, especially at check-in. Staff did not seem friendly or accommodating, which contributed to an overall negative experience.
Location
5.0
Getting to the hotel was easy, and it's situated near several activities, but I was disappointed to learn the water park was only open on weekends, which wasn't mentioned on the website.
Dining
5.0
Dining options were quite limited, and the food we had was cold and not very appealing.
Facilities
5.0
The facilities themselves were lacking in cleanliness and upkeep, which negatively impacted our experience, especially in the water park area.
David
United States,
NovemberÂ
2024
7.4/10
I had a pleasant experience during my stay at this hotel, which featured an impressive indoor water park that kept my kids entertained. The spacious lobby area was a nice touch, but our room felt a bit dated, and there were some cleanliness issues. The breakfast spread had plenty of options, which was a plus, even though some food could be improved. Overall, it was a decent stay, but the noise from other guests at night was disruptive.
Rooms
7.0
Our room was a bit dated but clean enough for our stay, though I was disappointed with the noise levels from outside.
Service
6.0
While most of the staff were accommodating, we did have some issues with noise complaints that weren't addressed promptly.
Location
9.0
The hotel is conveniently located near various dining options and offers easy access to a nearby water park.
Dining
7.0
Breakfast had a wide variety, but the quality of some items, like the sausages, left something to be desired.
Facilities
8.0
The indoor water park was a fantastic highlight for the kids, but other areas felt crowded at times.
Linda
United States,
NovemberÂ
2024
5.0/10
My family and I stayed at this hotel, hoping to enjoy the indoor water park, but it turned out to be quite disappointing. The rooms were dirty and poorly maintained, and we faced numerous issues with the dining services. While the size of the pool area was nice and the front desk staff made an effort, our overall experience was overshadowed by cleanliness and service problems.
Rooms
5.0
The rooms were in desperate need of cleaning and maintenance, with leftover trash from previous guests. We found walnuts on the floor, and the overall condition made it uncomfortable.
Service
5.0
While the front desk staff were helpful, the overall service experience was poor. The dining options were lacking, both in cleanliness and quality, which was a big letdown.
Location
6.0
The hotel is conveniently located near other attractions, but that didn't make up for the issues inside.
Dining
5.0
Dining was quite poor, with undercooked breakfast items and limited options that did not meet our expectations.
Facilities
5.0
The facilities were average, with a spacious pool area that could be fun, but it was let down by cleanliness issues and lack of supervision for kids.
John
United States,
OctoberÂ
2024
5.0/10
My family and I had high hopes for this hotel mainly because of the indoor water park, but our experience fell short. The room we stayed in had a musty smell, and the condition was less than ideal, with maintenance issues that really took away from our comfort. While the pool area itself was spacious and fun, it was overcrowded and cleanliness was a big concern, which made us hesitant to fully enjoy it. Overall, while the kids had fun, I wouldn't choose to stay here again.
Rooms
5.0
Our room had a strange odor and there were many maintenance issues including broken lamps and an unclean mirror.
Service
5.0
The staff was mostly young and seemed disinterested in providing good service, which was disappointing.
Location
7.0
The hotel's location is convenient for families visiting nearby attractions, but it was not enough to make up for the negatives of our stay.
Dining
5.0
We found the breakfast options to be below par and not satisfying, leaving us looking for alternatives nearby.
Facilities
5.0
The water park area was large and had a variety of activities, but cleanliness issues were hard to overlook.
Large water park area
Unclean rooms
Edward
United States,
OctoberÂ
2024
5.8/10
I had a pretty mixed experience at this hotel. The location is actually quite convenient for family outings, and the indoor water park is entertaining for kids. However, the room was far from ideal, with cleanliness issues that really dampened my stay. The facilities seemed in need of maintenance, and the overall atmosphere didn't feel inviting.
Rooms
5.0
Our room had significant cleanliness problems, including stained linens and an unpleasant odor. It was disappointing, especially when I expected a comfortable stay.
Service
7.0
Although I had some concerns, the staff was responsive to my complaints and did try to assist wherever they could.
Location
8.0
The hotel is situated in a good spot, close to local attractions and dining options, making it convenient for family activities.
Dining
Facilities
5.0
The facilities, particularly the water park, could use some cleaning and maintenance. It's a fun concept but was not well-kept during my visit.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Quality Inn & Suites Palm Island Indoor Waterpark guests are invited to a full breakfast served for free.Â
Children & extra beds
There are no cots provided in a room.Â
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
195
Former name
Clarion Hotel Palm Island Indoor Waterpark/Holiday Inn Batavia
FAQs
About Quality Inn & Suites Palm Island Indoor Waterpark
Is parking available at Quality Inn & Suites Palm Island Indoor Waterpark?
The hotel offers free public parking on-site.
What are the nearby attractions to Quality Inn & Suites Palm Island Indoor Waterpark?
Nearby attractions include Darien Lake theme park (20 km), Jell-O Gallery museum (2 km), and Niagara Falls (40 km).
Does Quality Inn & Suites Palm Island Indoor Waterpark have on-site dining options?
The hotel features on-site dining at Belgustos Restaurant and Chasers Lounge.
What type of recreational amenities are available at Quality Inn & Suites Palm Island Indoor Waterpark?
Guests can enjoy an indoor water park, game room, and fitness center.
What room amenities are available at Quality Inn & Suites Palm Island Indoor Waterpark?
Rooms come equipped with coffee makers, microwaves, refrigerators, air conditioning, and cable television.
Does Quality Inn & Suites Palm Island Indoor Waterpark provide Wi-Fi?
Free high-speed Wi-Fi is available throughout the hotel.
What is the pet policy at Quality Inn & Suites Palm Island Indoor Waterpark?
Pets are allowed with applicable fees.
Are business services available at Quality Inn & Suites Palm Island Indoor Waterpark?
The hotel offers a 24-hour business center with copy and fax services.
What cleaning services are offered at Quality Inn & Suites Palm Island Indoor Waterpark?
The hotel has laundry facilities on-site for guests' convenience.
How far is Quality Inn & Suites Palm Island Indoor Waterpark from Greater Rochester International Airport?
The hotel is 55 km from Greater Rochester International Airport.
What unique features does Quality Inn & Suites Palm Island Indoor Waterpark have?
The hotel features an indoor water park with unique swimming areas and slides.
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Quality Inn & Suites Palm Island Indoor Waterpark
5.0
2.3
km from center
68 US$
75 US$
per nightMobile-only price
